Generate and download the character .chr file for either Baldur's Gate or Icewind Dale.
Rename the .chr file so that it does not contain any illegal characters like '(' or ')'.
Ensure the .chr filename is no longer than 8 characters.
Locate your 'characters' folder for the respective game. If the directory does not exist, simply create it.
Move the .chr file into this directory.
The character should now be accessible when you click "import" on any character generator screen.
If the character does not appear it could mean you broke one of the naming rules.
If the character still does not appear, feel free to contact us for help.
Also please submit any bugs or issues to the contact email below!

Thanks for using BG Auto Character Generator!